Success stories
Our latest success stories
How Innovi uses AI to make 24/7 service available
Innovi, specialist in sustainable cleaning solutions, uses the Chatwize AI chatbot to answer common questions instantly — including outside office hours. Thanks to this smart automation every customer gets help fast, while the Innovi team focuses on complex questions and personal contact.
- 90+ customer questions handled automatically in the first month
- 36% of questions handled outside office hours
Bestel-verf.nl
250+ questions automated in month one — faster answers, less workload.
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Online boren kopen
60% automated — instant product advice and higher conversion thanks to fewer repetitive questions.
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Maatwerk verpakkingen
24/7 reachable — direct answers on custom enquiries and lower load on customer service.
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Hypadvies
91.8% automated — mortgage questions, appointment scheduling and branch advice without intervention.
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Belned
43 chat sessions in month one, 100% fully handled by the chatbot without staff intervention. Direct reach and improved service.
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Horecasupply
251 customer questions handled automatically in the first weeks. 38% of conversations took place outside office hours, keeping Horecasupply always reachable.
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Noova Mediaproductions
30% of conversations led to a quote request and 45% of visitors went to the portfolio. AI and creativity together drive more leads and less work.
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De Haagse Hogeschool
Fourteen student teams built fourteen AI chatbots for fourteen real companies, with a guest lecture by Chatwize.
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Senior Centraal
Recurring questions about day care, home care and personal care budgets answered instantly, with a colleague taking over the moment it gets personal.
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