Your AI customer service. Live in 10 minutes.
Trained on your own content. Answers your recurring support questions automatically. No developer needed.
*14 days free, no credit card required.
Chatwize in two minutes.
This is how Chatwize works on your website.
Let us build an example for you. No strings attached.
Book your demoLive in 3 steps
It's this simple.
No developer, no long project. In ~10 minutes your AI chatbot is live, trained on your own data.
- 01
Feed it your data
~3 minConnect your website or upload PDFs, Word and Excel files. Chatwize reads it all and answers in the language your visitor writes in.
- Drag & drop files
- Connect multiple sources at once
- Answers in your visitor's language
- 02
Style it to your brand
~3 minGive the chatbot your colours, logo, typography and tone of voice. Customise the answer style and widget so everything fits your brand seamlessly.
- Colours, logo and typography
- Set the tone of voice
- Live preview while editing
- 03
Publish and go live
~2 minEmbed it on your site, share via a link, integrate it in your app, or offer a dedicated portal where users sign in with their own account.
- One line of embed code
- Works with any CMS
- Realtime analytics & insights
Customer story
Real results from real customers

How Innovi automates customer questions with a smart AI chatbot
Innovi, specialist in innovative and sustainable cleaning solutions, places a high value on personal customer contact. To support customers outside office hours as well, Innovi wanted an additional service that's always available. That led to deploying Chatwize's AI chatbot.
- 90+
- Questions automated in the first month
- 36%
- Questions handled outside office hours
“The AI chatbot makes customer contact simple and accessible, contains all of our products and is even available via email. Integration and configuration were surprisingly easy.”
No promises. Just numbers.
What you measure from week one.
- 91.8%
Customer Questions Resolved Automatically
At Hypadvies the AI handles 91.8% of all customer questions on its own. The team only handles the exceptions.
- 60%
Less Repetitive Work
At Onlineborenkopen.nl, 60% of customer questions are answered automatically.
- 64%
Outside Office Hours Too
At Maatwerkverpakkingen.nl, 64% of questions are answered outside office hours.
What do you use Chatwize for?
Customer Support (24/7)
True 24/7 support on your website. All conversations in one inbox.
Lead & Sales Machine
Qualifies leads automatically and shows what visitors want most in your analytics.
Knowledge Management
Train the AI on your own URLs, PDFs and docs. Always up-to-date.
Function Calling (APIs)
Securely calls your CRM or external APIs to fetch data and run actions.
Seamless Handoff
Hands off to a human in one click, no context loss.
100% On-Brand Customisation
Your colours, fonts, logo and tone of voice, fully on-brand.
The Hard ROI
Measurable wins from month one, in time, money and capacity.
- ±250
Questions In Month One
Bestel-verf.nl had the chatbot handle around 250 customer questions in its first month.
- 36%
Outside Office Hours
At Innovi, 36% of questions came in outside office hours. They now get an answer right away.
- Instant
No Queue
Visitors get an answer right away instead of a callback request, including evenings and weekends.
- Honest
From Your Own Sources
The AI answers only from the sources you provide, with citations, and says so when something isn't in them.
Live chat ready
Hands over to a human when it matters.
AI handles the bulk. When personal touch matters, your teammate takes over, with full context.
Hand-over in one click
Your teammate picks up without making the customer repeat anything.
Full conversation history
All bot history sits in the inbox, zero context loss.
Customer notices no break
Same widget, same styling, now with a real person.
Bot resumes when you're done
When done, AI takes over again for 24/7 coverage.
Sophie
Online
Sophie · AI
Sophie
Frequently asked
Everything you need to know.
No sales talk, just honest answers to the questions we get most often.
- Chatwize is an AI chatbot platform that automates customer service by answering questions based on your own content (website, PDFs, knowledge base). You train it in a few clicks, no developer or AI expert required, and it answers customers in the language they write in, 24/7.
- Your data is stored within the EU: the database and document storage in Frankfurt, the application in Amsterdam. Our infrastructure providers are ISO 27001 and/or SOC 2 certified. Everything is encrypted, strictly separated per customer, and your data is never used to train AI models.
- Chatwize runs on OpenAI models. Depending on your plan you choose from GPT-4o mini, GPT-4o, GPT-5.4 nano, GPT-5.4 mini, GPT-5.4, GPT-5.5 and GPT-5.6 (Luna, Terra and Sol), with context up to 16k. You choose which model fits which use case, based on quality, speed and cost.
- On average in 10 minutes. You add your website, optionally upload documents, give it your brand and publish. For most customers the whole setup is shorter than a lunch break.
- 14 days free, no strings attached, no credit card required. If it doesn't work for your business, just stop. You only pick a paid plan when you decide to continue.
Still got questions?
Email us directly or book a quick demo. We reply within one business day.
Book a demoNot sure where to start?
Tell us what you want to automate, we'll show you exactly how Chatwize would solve it for your team.













